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← Introduction to AI & Machine Learning

AI Foundations

  • What is Artificial Intelligence?
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← Introduction to AI & Machine Learning

AI Foundations

  • What is Artificial Intelligence?
  • Types of Machine Learning
  • Supervised Learning

Neural Networks & LLMs

  • Neural Networks
  • How LLMs Work
HomeLearnArtificial IntelligenceIntroduction to AI & Machine LearningAI Foundations
✓ FreeBeginner· 6 min read

What is Artificial Intelligence?

AI, ML, deep learning — the three layers explained in plain English.

Published September 21, 2026


What is Artificial Intelligence?

Artificial intelligence (AI) is the broad goal of building computer systems that perform tasks we'd normally say require human intelligence: understanding language, recognising images, making decisions, planning, learning from experience. It isn't one technique but a large field, and the technique that dominates today is machine learning.

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The nested layers

Artificial Intelligence     any technique that makes machines behave "intelligently"
 └── Machine Learning       systems that LEARN patterns from data instead of following hand-written rules
      └── Deep Learning     machine learning with many-layered neural networks
           └── Generative AI / LLMs   deep learning models that generate text, images, code, audio

Everything inside is also everything outside: an LLM is a deep learning model, which is a machine learning system, which is a form of AI. The reverse doesn't hold. A chess engine that searches moves using hand-written evaluation rules is AI, but not machine learning.

Rules vs learning: the key shift

Traditional programming: a developer writes the rules, and the computer applies them to data.

data + rules  →  answers
if (email.contains("free money") && sender.isUnknown()) markAsSpam();

Machine learning: you provide examples with answers, and an algorithm finds the rules, captured as numbers in a model.

data + answers  →  rules (a trained model)
10 million emails labelled spam / not-spam  →  a model that predicts spam for new emails

ML wins when the rules are too many, too subtle or too fast-changing to write by hand, like recognising a face or detecting a new fraud pattern, and when there's enough representative data. Hand-written rules still win when the logic is clear, must be exactly explainable, or when data is scarce. Tax calculations shouldn't be "learned".

Why AI took off in the 2010s–2020s

Three things arrived together:

  1. Data: the internet, smartphones and digitized businesses produced huge datasets (text, images, clicks, transactions).
  2. Compute: GPUs, originally built for graphics, turned out to be ideal for the matrix arithmetic neural networks run on. Cloud computing made them rentable.
  3. Algorithms: better training techniques for deep networks, and in 2017 the transformer architecture, which scales remarkably well and underlies today's large language models.

What AI does in practice

TaskTypical approachEveryday example
Classify thingsSupervised learningSpam filters, fraud flags, content moderation
Predict numbersRegressionDelivery-time estimates, demand forecasting
RecommendCollaborative filtering, embeddings"Customers also bought", video feeds
Find groups or anomaliesUnsupervised learningCustomer segments, unusual network traffic
Understand and generate languageLarge language modelsChat assistants, summarization, code assistants
SeeDeep learning (vision models)Face unlock, document scanning, defect detection
Act and planReinforcement learningGame playing, robotics, some recommendation tuning

The learning styles behind these are covered in Types of Machine Learning, and LLMs specifically in How LLMs Work.

Narrow AI vs general AI

Every AI system deployed today is narrow: very capable within the task it was built or trained for, and unreliable outside it. A fraud model knows nothing about images. LLMs are unusually broad, since language covers many tasks, but they still make confident mistakes, have knowledge cut-offs, and don't reliably know what they don't know. Artificial general intelligence (AGI), meaning human-level ability across essentially all tasks, remains a research goal and a subject of active debate, not a deployed product.

Limits every engineer should know

  • Models learn their data, including its biases. A hiring model trained on biased past decisions reproduces them. Data quality and representativeness matter more than algorithm choice.
  • Probabilistic, not guaranteed. Predictions have error rates. Design products to tolerate mistakes: human review, confidence thresholds, easy correction.
  • Distribution shift. When the world changes (new fraud tactics, new product lines), model accuracy quietly decays, so models need monitoring and retraining.
  • Explainability. Deep models are hard to interpret. In regulated areas such as credit and healthcare, you may need simpler models or explanation tools.
  • LLM-specific: hallucinations, sensitivity to prompt wording, and prompt-injection risks when models process untrusted text.

What this means for a backend or product engineer

Most engineers don't train large models from scratch. They integrate AI:

  • calling model APIs (LLMs, embeddings, vision) and handling latency, cost, rate limits and failures (see OpenAI API Integration);
  • giving models the right context from company data, through retrieval (see RAG);
  • getting structured, validated output instead of free text;
  • evaluating quality with test sets and monitoring it in production;
  • and deciding when not to use AI, because a simple rule, a query or a search index is often cheaper, faster and more reliable.

Follow-up questions this topic invites — and their answers

Q: What's the difference between AI, machine learning and deep learning? A: AI is the overall goal of intelligent behaviour by machines, by any means. Machine learning is the subset where behaviour is learned from data rather than programmed as rules. Deep learning is the subset of ML using many-layered neural networks, which dominates perception and language tasks.

Q: When should you not use machine learning? A: When clear, stable rules exist and exactness matters (billing, permissions); when there isn't enough representative data; when every decision must be fully explainable; or when a simple heuristic performs about as well at far lower cost and complexity.

Q: Why did deep learning suddenly work so well? A: The combination of very large datasets, GPU and cloud compute that made training big networks affordable, and algorithmic advances (better initialization and activation functions, regularization, and later the transformer architecture) that made deep networks trainable and scalable.

Q: Is an LLM "intelligent" or just predicting text? A: Mechanically, it's trained to predict the next token. Doing that extremely well at scale requires internal representations that support useful reasoning, summarization and coding. It's also why LLMs can produce fluent errors: plausibility, not verified truth, is what they're optimized for. Practical systems add retrieval, tools and verification around them.

Q: What skills does a backend engineer need to build AI features? A: API integration and resilience (timeouts, retries, fallbacks), prompt and output design, retrieval over company data, evaluation and monitoring, cost control, and security awareness (data privacy, prompt injection). Deep model training is a specialism most product teams don't need.

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